This policy explains how we process the personal data of people who visit this website or contact us, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
01Data controller
The data controller is [Nombre o razón social], tax ID [NIF / CIF], with registered address at [Domicilio fiscal completo], Illes Balears, España. You can contact us at [email protected].
02Data we process
This website has no forms or sign-up areas and does not collect data automatically without your consent.
- Data you send us by email or WhatsApp: your name, contact details, information about your property and, if you attach them, floor plans or photos.
- Browsing data, only if you accept analytics cookies: pages visited, device, browser and approximate location, in aggregated form.
03Purposes and legal basis
- Replying to your enquiries and preparing proposals or quotes: legal basis of pre-contractual steps taken at your request and, where applicable, performance of a contract.
- Measuring website use to improve it: legal basis of consent, which you can withdraw at any time via “Cookie settings”.
- Complying with legal, tax and accounting obligations once a project is commissioned.
04Retention
Enquiries that do not become a project are kept for a maximum of one year. Client data is kept for the duration of the relationship and afterwards for the periods required by law. Analytics data is kept according to the Google Analytics settings, up to a maximum of 14 months.
05Recipients and international transfers
We do not share your data with third parties unless required by law. Some providers process data on our behalf: our email provider, Cloudflare (website hosting), Google Ireland Ltd. (Google Tag Manager and Google Analytics) and, if you message us on WhatsApp, WhatsApp Ireland Ltd.
Some of these providers may transfer data to the United States. Such transfers are covered by the EU-US Data Privacy Framework or by standard contractual clauses approved by the European Commission.
06Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent, by writing to [email protected] and stating the right you wish to exercise.
If you believe your request has not been handled properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
07Security
We apply appropriate technical and organisational measures to protect your data, such as encrypted connections (HTTPS) across the whole site and restricted access to client information.